Scootering is an extreme sport and riders are constantly trying to develop their skill level. Unfortunately due to this the products will get damaged due to normal use, crashes or bails from tricks in skate parks and on the street as new and more advanced tricks are learnt and practised.
It is also the reason why we have different scooters offering different specifications for different intended uses, be it beginner, intermediate or advanced riders. Most scooter companies provide a warranty against manufacturer’s defects for up to 90 days (JD Bug offer a 30 day warranty) from the point of purchase and for the original owner only.
It does not cover wheels, bearings, headset bearings, flex brakes, grip tape, axles, chips, scratches, chunking, flat spots, bending, snapping, cracking or damage of parts that are a result of any normal use or if the product has been modified.
If a problem appears on the scooter within this 90 day period on a part not mentioned above, replacement parts if necessary will be sent, we will not offer any cash refunds or a new scooter, as all parts are replaceable.
To qualify under warranty, you must be the original owner, provide proof of purchase (email receipt is fine) and provide a photo of the damaged part and an image of your complete scooter. In addition to this the product must have been maintained properly and not have been modified in anyway.
The act of scootering is an extreme sport and puts the user in danger of serious injury, we recommend that you use the correct protection and keep your scooter well maintained by doing regular checks on all parts.
We ask you to recognise the aggressive nature of the sport and that failure can occur regardless of wether it is through manufacturers defect or through normal use, abuse, misuse or even as a result of a crash.